General Business Processes and AI performance

This module guides you through concrete AI solutions applyed to concrete tasks and producing tangible impacts in their results.


In module 4, we saw AI application to sectors more general; here in module 5, we detail the AI Tools application to process workflows and tasks. To do this we will introduce the knowledge of facts, principles, processes and general concepts of Business Processes and AI performance applied to different business processes.



1.  AI Impact in General Business Processes

  • General Management
  • Marketing
  • Sales & Distribution
  • Human Resources
  • Financing, Accounting and Administration
  • Data Management & IT Support Services

2.  AI Impact in Specific Sector´s Processes
  • Consumer Packaged Goods
  • Services (of any kind, travel, hostelry, leisure, maintenance, etc.)
  • Agriculture
  • Livestock
  • Retail
  • Education
  • Logistics and Transportation
  • Insurance
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The European Commission's support for the production of this publication does not constitute an endorsement of the contents, which reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
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