In module 4, we saw AI application to sectors more general; here in module 5, we detail the AI Tools application to process workflows and tasks. To do this we will introduce the knowledge of facts, principles, processes and general concepts of Business Processes and AI performance applied to different business processes.

1. AI Impact in General Business Processes
- General Management
- Marketing
- Sales & Distribution
- Human Resources
- Financing, Accounting and Administration
- Data Management & IT Support Services
- Consumer Packaged Goods
- Services (of any kind, travel, hostelry, leisure, maintenance, etc.)
- Agriculture
- Livestock
- Retail
- Education
- Logistics and Transportation
- Insurance
